Support customers where they already message
A WhatsApp agent can provide quick, structured responses using your approved business information. It can ask customers what they need, collect essential details and direct them to the correct service or team member.
- Instant answers to common questions
- Lead collection and qualification
- Service selection and enquiry routing
- Human handoff when required
- English and Hindi/Hinglish conversation flows
Official, business-focused workflows
We plan automation around official WhatsApp Business tools and your operational requirements. The exact setup depends on your Meta business account, phone number and message volume. We avoid unofficial methods that could put a business number at risk.
Designed for clear customer journeys
The best automation does not trap customers in endless menus. We keep conversations focused, provide a clear way to reach a person and review the responses before launch.
Frequently asked questions
Can I keep human support?
Yes. Human handoff is an important part of a practical support bot.
Does it work outside business hours?
Automated support can remain available 24/7, while human response times can be clearly stated.